1. Introduction
Elite Home Improvement USA INC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (“the Site”). By using the Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, email address, phone number, and other details you provide when scheduling an appointment.
- Usage Data: Includes your IP address, browser type, operating system, and how you interact with the Site.
- Cookies and Tracking Technologies: See our Cookie Policy for details.
3. How We Use Your Information
We use your information to:
- Provide and manage our services, including appointment scheduling.
- Improve the functionality and user experience of the Site.
- Communicate with you regarding your inquiries, appointments, or service updates.
- Conduct analytics and track website performance using tools like:
- Google Analytics
- Facebook Pixel
- Microsoft Clarity or Bing Analytics
4. Sharing Your Information
We may share your information with:
- Service Providers: Such as Calendly for appointment scheduling.
- Marketing Platforms: Like Google and Facebook, for analytics and targeted advertising.
- Legal Authorities: If required by law or necessary to protect our rights.
We do not sell your personal information to third parties.
5. Data Retention
We retain your personal information for as long as necessary to provide our services or comply with legal obligations. Once this period has expired, your data will be securely deleted or anonymized.
6. Security
We implement industry-standard measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict the processing of your data.
- Withdraw your consent at any time.
To exercise these rights, please contact us at info@elitehomeimprovement.pro.
8. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies.
9. Children’s Privacy
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or regulations. Updates will be posted on this page with the “Last Updated” date indicating the latest revision.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@elitehomeimprovement.pro
Phone: (727) 657 8313